Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our social casino platform.
1. Information We Collect
We collect information that you provide directly to us when you create an account, participate in our social casino games, or communicate with us. The types of information we may collect include:
Personal Information
- Name and email address
- Username and password
- Profile information and preferences
- Communication preferences
Usage Information
- Game play data and statistics
- Device information and IP address
- Browser type and operating system
- Pages visited and features used
We automatically collect certain information when you visit our platform using cookies and similar tracking technologies. This helps us improve your gaming experience and provide personalized content.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our social casino platform and gaming services
- Creating and managing your account
- Personalizing your gaming experience and content
- Processing transactions and managing virtual currency
- Sending you updates, newsletters, and promotional materials (with your consent)
- Responding to your comments, questions, and customer service requests
- Monitoring and analyzing usage patterns and trends
- Detecting, preventing, and addressing technical issues and fraudulent activity
- Improving our platform, games, and services
- Complying with legal obligations and protecting our rights
We process your personal information based on your consent, our legitimate interests in providing and improving our services, and compliance with legal obligations.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, email delivery, and customer service. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection and security practices
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can request that we correct inaccurate or incomplete information
- Deletion: You can request that we delete your personal information, subject to certain exceptions
- Restriction: You can request that we restrict the processing of your information
- Portability: You can request a copy of your data in a structured, machine-readable format
- Objection: You can object to our processing of your information for certain purposes
- Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your information
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe as required by applicable law.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activities on our platform. Cookies are small data files stored on your device that help us improve your experience and understand how you use our services.
Types of Cookies We Use
- Essential Cookies: Required for the platform to function properly
- Performance Cookies: Help us understand how visitors interact with our platform
- Functionality Cookies: Enable personalized features and preferences
- Advertising Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform.
7. Children's Privacy
Our social casino platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information from our servers.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our platform, you consent to the transfer of your information to our facilities and third-party service providers.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
The retention period depends on various factors, including the nature of the information, why it was collected, and relevant legal or operational requirements.
10. Third-Party Links
Our platform may contain links to third-party websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our platform after any modifications indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Address: Alexanderplatz 7, 10178 Berlin, Germany
- Phone: +49 152 93 68 47 25
We will respond to your inquiry as soon as possible and work to address any concerns you may have about your privacy and data protection.
Last Updated: January 2026
Effective Date: January 1, 2026